Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your information.
Southern Islands Ferries ('We', 'Our', 'SIFS') is dedicated to safeguarding and honoring your personal data privacy while ensuring compliance with data protection principles and requirements under relevant legislation.SIFS may gather, handle, utilize and share your information during your use of our website. 'You' and 'your' as referenced in this Privacy Policy encompasses any individual who visits and buys tickets from our website.This Privacy Policy outlines the foundation and conditions under which we gather, handle, utilize and/or share your information obtained when you visit our website to purchase tickets. This information may encompass personal details relating to or connected with a specific person such as name, phone number, email address or any information we have requested and you have supplied via our website.Please review this Privacy Policy thoroughly. By accessing our website, you are agreeing to the gathering, handling, utilization, and sharing of your Personal Information as outlined in this Privacy Policy.Terms and ScopeSIFS maintains the right to revise, update or alter the provisions of this Privacy Policy or any section thereof without advance notification, and your ongoing access to our website indicates your acceptance of the revised, updated, or altered Privacy Policy, except when changes diminish your rights in which case we will seek your consent. Should you disagree with any terms and conditions in this Privacy Policy and/or any future revisions, updates or alterations, you must cease accessing or using our website for ticket purchases.Therefore, please check this page to access and review the most current version of this Privacy Policy.Information GatheringWe may gather Personal Information about you that you supply while visiting our website. Providing your Personal Information to SIFS is consistently voluntary. Nevertheless, we may be unable to offer you certain services if you decide not to provide us with your Personal Information. For instance, you cannot book your tickets via our website if we do not gather your name and contact information.Accessing our website, creating reservations and/or bookings for servicesWhen you access our website, create reservations, and/or bookings for our designated services, we may gather and handle certain information (which may include your Personal Information or may include non-personally identifiable information but still connected to your Personal Information) including but not limited to the following:(a) Records of communication (whether through email, instant or personal messaging or other means) between you and us (b) Information required to complete your reservations and/or bookings with us (including but not limited to Name, Phone Number and Email Address) (c) Information automatically gathered and saved on our server or our third party service provider's server through using or accessing our websiteIf you create reservations and/or bookings for other people via our website, we may require personal information about those individuals. You must secure all necessary consent from such individuals and ensure they are informed of, understand and accept this Privacy Policy before supplying their personal data to SIFS.Information StorageThe Personal Information and other data we gather from you may be transferred to, handled, and stored on our servers or our third-party service providers' servers. Your Personal Information will be retained for as long as necessary to accomplish any of the purposes outlined in this Privacy Policy, or to meet any (i) contractual obligations that are required for service provision, and (ii) legal, tax or accounting obligations.When it is no longer required for us to handle your Personal Information, we will either remove or anonymize the data or, if this is not feasible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information.We will strive to anonymize or aggregate your data if we plan to use it for analytical purposes or trend analysis.SIFS will make reasonable efforts to maintain suitable physical, electronic and organizational procedures to ensure that your Personal Information and other data is handled securely and according to this Privacy Policy, and to protect such data against unauthorized access or unauthorized modification, disclosure or destruction of data.After we have received your information, we will implement strict procedures and security measures to attempt to prevent unauthorized access. SIFS provides no representation, warranty or guarantee that the Personal Information you supply to us will be secure at all times, and to the extent SIFS has met its obligations, under no circumstances shall SIFS be liable for any losses, damages, costs and expenses which you may experience or incur resulting from unauthorized access to or use of your Personal Information.All payment transactions conducted by us or our selected third-party payment processing service provider will be encrypted using online encryption technology. You are responsible for maintaining your payment credentials confidential and not sharing these credentials with any third party.Information UsageWe handle the Personal Information gathered as necessary for performance and delivery of services to you. Additionally, we handle the other Personal Information gathered based on our legitimate interests, which include the continued enhancement of services and for direct marketing purposes.For example, SIFS will use Personal Information and other data gathered through our website to complete your reservations and/or bookings for our Service, to continuously enhance SIFS and our Service, and to communicate with you regarding the Service. This includes utilizing your Personal Information or such other data to achieve quicker requests and improved customer support.
